Shipping information

Payments by Credit Card or Paypal Account: the order will be immediately taken care of by our systems and shipped within 5/10 working days if the product is in stock or in 20/30 working days if the item is to be produced.

Payments by Bank Transfer: the order will be taken care of from the date of actual payment and shipped within 5/10 working days if the product is in stock or within 20/30 working days if the item is to be produced.

Order tracking: each order placed can be checked by accessing your account in the "MY ORDERS" area.
The order placed shall be delivered to the address indicated by the Consumer in accordance with the procedures communicated at the time of ordering, except in the event of product unavailability or force majeure.
The delivery terms communicated in the order phase must be considered indicative, not essential and not binding for the Seller.
At the time of receiving the products at his domicile, the Consumer shall verify the integrity of the same and the quantitative correspondence with that resulting from the order confirmation.
In the event of discrepancies or discrepancies in the delivery due to partial delivery or visibly damaged products/packages, the Consumer must notify the Carrier of the anomaly by accepting with reservation or refusing the delivery.
In the event of visible damage, of any entity, to the product packaging during delivery, the Consumer must refuse the delivery or request the Carrier to accept the package with reservation, specifying the reasons/anomalies.
Failure to accept with reservation shall not entitle the Buyer to a refund.
We do not ship to the following postcodes:

80071 Anacapri
57031 Capoliveri
57032 Capraia isola
80073 Capri
09014 Carloforte
80074 Casamicciola Terme
91010 Favignana
91023 Favignana
80075 Forio
80077 Ischia
07024 Isola Caprera
58012 Isola del Giglio
58018 Isola del Giglio
58019 Isola del Giglio
71040 Isole Tremiti
07024 La Maddalena
80076 Lacco Ameno
92010 Lampedusa e Linosa
98050 Leni
98050 Lipari
98055 Lipari
23041 Livigno
57100 Livorno
98050 Malfa
57030 Marciana
57033 Marciana Marina
07046 Monte Isola
25050 Monte Isola
80100 Napoli
28016 Orta San Giulio
91017 Pantelleria
71010 Peschici
04020 Ponza
04027 Ponza
57036 Porto Azzurro
07046 Porto Torres
57037 Portoferraio
80079 Procida
22030 Pusiano
57038 Rio Marina
30030 Salzano
25010 San Felice del Benaco
98050 Santa Marina Salina
80070 Serrara Fontana
28838 Stresa
91010 Trapani
06069 Tuoro sul Trasimeno
90010 Ustica
30010 Venezia
30100 Venezia
04020 Ventotene
28922 Verbania